VALEN | VIRTUAL CARE
Healthcare when and where people need it most.
Employees feel better faster with 24/7 access to Virtual Primary Care, Virtual Urgent Care, and Virtual Mental Health. Powered by First Stop Health.
Talk to a healthcare professional anytime, anywhere by app, website or phone.
$0 Cost
Unlimited visits with $0 cost for employees and their families.
24/7 Access
Virtual visits with board-certified doctors or licensed counselors via mobile app, web, or phone.
Zero Hassle
No travel, no waiting rooms, and no paperwork.
Virtual care for physical and mental well-being.
Virtual Primary Care
Schedule virtual visits for preventive and chronic care.
Virtual Urgent Care
Talk to a board-certified doctor 24/7 for urgent care.
Note: Not all Valen products have access to Virtual Primary Care or Virtual Mental Health Care.
Virtual Mental Health Care
Talk with a licensed mental health counselor.
VIRTUAL PRIMARY CARE
Support for preventive, and chronic care.
Preventive Care
Schedule virtual doctor visits for routine screenings with coordinated care for lab, imaging and procedure orders.
Chronic Care
Schedule virtual doctor visits for the management of ongoing health issues and care follow-up.
VIRTUAL URGENT CARE
Convenient treatment of many non-emergency, everyday conditions with doctor callback in minutes.
Patients save time and feel better faster thanks
to 24/7 access to caring, US-based, board-certified doctors.
Here are just a few examples of conditions
that can be treated virtually:
Sinus Infection
Sore Throat
Urinary Tract Infection
Cough
Skin Rash
Ear Ache
VIRTUAL MENTAL HEALTH
Support for mental well-being anytime, anywhere via app, web or phone from licensed mental health counselors.
Virtual Mental Health offers patients 24/7 access to short-term, solution focused counseling. Plus, there is $0 cost for employees and their family members.
All counselors hold Master’s-level degree or above in counseling, social work, psychology or related mental health profession.
WHAT WE TREAT
Anxiety
Depression
Work & Family Concerns
Stress
Grief
Substance Abuse
WHAT PEOPLE ARE SAYING ABOUT OUR VIRTUAL CARE:
PATIENT, INDIANA
I was a first time user and couldn't be more happy with my experience. Everything was so easy and fast! When you're sick the last thing you want to do is sit in a waiting room forever so being able to do all of this from the comfort of my house is amazing! The doctor was so nice and really cared about what problems I was having. My prescriptions were sent to my pharmacy within minutes. I will be using this going forward. Thank you so much!
PATIENT, FLORIDA
At 4:30 AM, I requested a visit. I assumed I would get a call during regular business hours, but a doctor called within moments. I was probably on the phone with them for less than two minutes - we discussed my symptoms and they said they would order a prescription for me. Probably 5 minutes after that call, i received a text that my prescription order had been sent to my preferred pharmacy. it was all done so fast! I didn't have to leave my bed, get dressed, or see anyone. That's what I call convenient!
CLIENT, INDIANA
I love the app it's easy, always available and helpful to me, my family and those who utilize this benefit in our group coverage.